Everything you might want to ask.
What is included in a Sasquatch Pumpkin Company package?+
Our packages include the listed seasonal décor, delivery and professional arrangement. Optional removal and additional decorations can be added during booking.
Do I keep the pumpkins and decorations?+
Pumpkins, gourds, mums and other purchased natural products remain with the customer unless end-of-season removal is selected. Rental items, if any, will be clearly identified.
Are the package quantities exact?+
Package quantities are approximate. Pumpkin sizes, colors and varieties naturally vary, so we focus on delivering the overall fullness and appearance represented by the selected package.
Will my porch look exactly like the sample photograph?+
No two porches or pumpkin harvests are identical. Sample photos show the approximate size and style of a package. Our team creates a unique arrangement for your home.
Can I request specific pumpkin colors?+
Yes. Choose Classic Harvest, Heirloom Neutral, Colorful Fall or Designer's Choice. We will follow your preference as closely as seasonal availability allows.
Do I need to be home during installation?+
Usually not. As long as we have access to the porch and clear instructions, our team can complete the installation while you are away.
How long do the pumpkins last?+
Longevity depends on weather, sunlight, moisture and the natural condition of each pumpkin. Keeping pumpkins dry and shaded when possible generally helps them last longer.
What happens if a pumpkin rots?+
Pumpkins are natural products and may deteriorate at different rates. Any replacement policy will be provided in your booking confirmation.
Do you water the mums?+
The customer is responsible for watering and caring for live plants after installation.
Can you decorate a business or event entrance?+
Yes. Commercial properties, weddings, neighborhood entrances and special events receive custom proposals.
Do you remove the display after fall?+
End-of-season removal is available as an add-on. Removal pricing depends on package size and location.
What happens during severe weather?+
We may adjust installation dates when conditions make delivery or installation unsafe. Customers will be contacted regarding weather-related schedule changes.
Can you decorate outside the listed service area?+
Possibly. Enter your ZIP code or submit a request. Extended delivery charges may apply.
Can I add items I already own?+
Yes. Upload photos or describe the items during booking. We will confirm whether they can be incorporated.
When should I book?+
Fall installation availability is limited and popular weeks may fill quickly. Early reservations receive the largest selection of installation dates.
Do you offer Christmas decorating?+
Yes. Sasquatch Pumpkin Company provides professional Christmas-lighting design, installation, maintenance, removal and storage.